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      MetLife

      Engaged Employer

      MetLife reviews

      An okay place to work but ... - Architect MetLife Employee Review

      3.0
      May 24, 2011
      Architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      Respected company, here to stay, overall well run Variety of products (one stop shopping) Sr. Management seems to listen - employee survey results from last year seem to have made an impression as they made changes to the performance review process and job families, attempt at illustrating career paths have been made

      Cons

      Too many politics - if you're not 'in' you're ignored Weak management/leadership, employee sometimes left to determine what to do regarding goals and objectives which can cause confusion overall in the department. Some decisions take way too long to be made (months?!?!)

      Explore other reviews about MetLife

      5.0
      Apr 7, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      1.0
      Jun 9, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good support for new people managers were very helpful and always available

      Cons

      Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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