Favoritism - Senior Customer Service Officer MetLife Employee Review

1.0
Dec 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Was good in the past

Cons

No appreciation-favouritism-management don't listen-no accountability for management- teams are uncooperative

Explore other reviews about MetLife

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work and flex time.

Cons

Unrealistic workloads, constantly changing process for promotions, limited cross departmental communication or accountability, career stagnation in some departments, employees rated on bell curves for annual reviews.

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