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      MetLife

      Engaged Employer

      MetLife reviews

      Great pay and benefits, but not the best place for advancement. - Financial Services Representative MetLife Employee Review

      4.0
      Jul 22, 2010
      Financial services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great pay if you work for it -Flexible work hour -Little direct supervision I worked in the MetLife Services division for about 6 years. Overall it was a pretty sweet gig and i enjoyed it for the most part. I left the job to get my MBA. I have considered and will continue to consider returning.

      Cons

      - My second manager was totally incompetent and disconnected - Many of the other reps were sub-par and should have been jettisoned - Working for a large company, the bureaucracy can be difficult to navigate - some of the support staff mad doing business harder than it should have been

      Explore other reviews about MetLife

      5.0
      Apr 7, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      1.0
      Jun 9, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good support for new people managers were very helpful and always available

      Cons

      Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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