Chiefs are Useless Old School Bureaucrats; Indians are dime a dozen!!!!! - Sr. Consultant MetLife Employee Review

1.0
Jan 19, 2015
Recommend
CEO approval
Business Outlook

Pros

* Allows you to draw a salary [very low] till you find something else. * Handful of nice genuine people [exception rather than the norm]. * Occasional free food [with no respect for dietary styles other than the good ole' fashioned southern style meat & potatoes]. * New buildings in Cary [all about form but no function]. * GREAT for mature employees who want to bridge retirement by clocking in and clocking out in a very very very traditional corporate setting.

Cons

Where does one start, so much to tell................ 1) Old school management and leadership with very hierarchical "us - Chiefs" and "them - Indians" culture. 2) Very antiquated technology yet the division in Raleigh is called "Global Technology Operations [GTO]". Don't believe they know the meaning of either word [global or technology]. 3) Struggles to define Innovation so force feeds the "innovation and transformation" drink at a week long on-boarding [which is nothing more than their feeble attempt to brainwash you]. 4) Big impressive titles but total bait and switch in roles and responsibilities once you start the job!!!!! 5) VERY POLITICAL environment. One one think it's a government entity with titles like "Chief of Staff, Secretary to Officer, etc., etc., etc.". 6) Nothing more than a big tent of mostly circus performers who have been let go from other companies and are now trying to establish themselves in position of power but are not empowered to do so at all. 7) TRANSFORMATION and INNOVATION are yet other big buzz word they they struggle to define or understand. 8) Titles are dime a dozen thus most managers and above would struggle to survive as worker bees in other companies around here. 9) Personal growth and career advancement absolutely non-existent unless you agree to be a robot for management. 10) Way below average pay and benefits compared to other companies in the area. 11) Preach and advertise flexible work environment but everyone is expected to be on-site at all times to "collaborate" [another buzz word] and do not support telecommuting to any extent in this day and age! 12) Company is all about image and image only! 13) Low morale, high attrition. I can go on and on but the bottom line is: 14) If you have a brain that you want to utilize and value what you bring to the table............DO NOT WORK AT METLIFE!!!!!

Explore other reviews about MetLife

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

2.0
Mar 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, PTO, remote, some team mates are cool and super helpful. But they don’t want you being too chatty. Process process process. The pay is low for the stress is gives.

Cons

The pet department has really gone downhill ever since they implemented their “AA” system, which is just terrible to work with. You have to meet their metrics which it’s great to have QA and claim evaluations in place however, they will dock points for the most minor things, but you’ll see AA process things incorrectly, the supervisors process incorrectly, the team leads process incorrectly…. But only the adjusters will get points docked and write ups. And now they expect you to find the AA errors and send it to them, then send it back to you to correct…. But if YOU made that mistake, points docked. In the beginning, before AI, it was a really great job to have, I felt proud to come into work like I was making a difference but it turned into such a demoralizing and depressing job. They stopped treating us like humans over the past 12 months. Hearing the email and task alerts is enough to give you PTSD.

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