In 5 years it'll hopefully be better - Assistant Vice President MetLife Employee Review

3.0
Aug 2, 2021
Recommend
CEO approval
Business Outlook

Pros

- Decent pay, benefits and location is good - Colleagues are generally smart and though it's not a really collaborative place, it's not a place where your colleagues are stealing your ideas - You can take on additional work and grow your experience very easily if you want (but, that will make it even harder to get a promotion) - The people with defined benefits will start leaving in 2022/23. It will make the company a much better place to work, and there should be promotion opportunity; should see more women and people of color get more opportunities as that older, mostly white, mostly male group retires.

Cons

- Too many 30-year employees holding onto their positions. They reinforce the hierarchy, and make it impossible to instill the "leadership principles" that the company says they want to see. They are managers, not leaders. And, not even good managers. - Too much talk about diversity, equity and inclusion with too little action. (Rare in my LOB to see a woman or person of color get key work, or be promoted). - Really far behind in terms of tech, digital products and services, and do not have an innovation mindset (no matter how often they say innovation....)

Explore other reviews about MetLife

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

2.0
Mar 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, PTO, remote, some team mates are cool and super helpful. But they don’t want you being too chatty. Process process process. The pay is low for the stress is gives.

Cons

The pet department has really gone downhill ever since they implemented their “AA” system, which is just terrible to work with. You have to meet their metrics which it’s great to have QA and claim evaluations in place however, they will dock points for the most minor things, but you’ll see AA process things incorrectly, the supervisors process incorrectly, the team leads process incorrectly…. But only the adjusters will get points docked and write ups. And now they expect you to find the AA errors and send it to them, then send it back to you to correct…. But if YOU made that mistake, points docked. In the beginning, before AI, it was a really great job to have, I felt proud to come into work like I was making a difference but it turned into such a demoralizing and depressing job. They stopped treating us like humans over the past 12 months. Hearing the email and task alerts is enough to give you PTSD.

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