Your experience and expertise are worth less at MetLife - Information Technology Staff MetLife Employee Review

1.0
Aug 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Hard to find any. Little vertical management communication. Managers too busy reacting to fight seemingly unending fires to even consider effective leadership. No emphasis whatsoever upon leading or team building. No vision. No mission. A resource-gutted organization adrift with few left having any interest in taking responsibility and no drive for results.

Cons

In case you are perhaps not informed, MetLife is relocating all data processing information technology personnel (primarily from the North East) to the Research Triangle area (Raleigh and surrounds) in NC. All previous telecommuting arrangements are being effectively entirely cancelled, and more disgustingly, non-management employees are being required to re-apply for their existing jobs at what they are being told by management in advance will be "regionally adjusted" (meaning lowered) salaries generally ranging from 15-25% lower. This treatment from the company that so highly "values their employees," that brings you Charlie Brown and Snoopy, and that also brings you the blimp (not coincidentally also filled with a considerable amount of hot air). Their IT environment is ever increasingly in disarray as qualified and experienced employees (many with decades of dedicated service to MetLife) head for the exit and are replaced with (most certainly less expensive) far less to entirely inexperienced youngsters still wearing their (local) college graduation gowns for their security badge photos. We do understand the tremendous pressure MetLife is under to hire people for the newly created local jobs in NC, however, since those tremendous amounts of state subsidies are, of course, based entirely upon MetLife meeting their very public hiring quota promises to the NC state government.

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5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

2.0
Mar 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, PTO, remote, some team mates are cool and super helpful. But they don’t want you being too chatty. Process process process. The pay is low for the stress is gives.

Cons

The pet department has really gone downhill ever since they implemented their “AA” system, which is just terrible to work with. You have to meet their metrics which it’s great to have QA and claim evaluations in place however, they will dock points for the most minor things, but you’ll see AA process things incorrectly, the supervisors process incorrectly, the team leads process incorrectly…. But only the adjusters will get points docked and write ups. And now they expect you to find the AA errors and send it to them, then send it back to you to correct…. But if YOU made that mistake, points docked. In the beginning, before AI, it was a really great job to have, I felt proud to come into work like I was making a difference but it turned into such a demoralizing and depressing job. They stopped treating us like humans over the past 12 months. Hearing the email and task alerts is enough to give you PTSD.

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