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      MetLife

      Engaged Employer

      MetLife reviews

      Started out great - Anonymous employee MetLife Employee Review

      3.0
      Jun 3, 2014
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pleasant surroundings, decent salaries, and good resources to learn on line.

      Cons

      With the new CEO, senior staff is being forced out. There's a great loss of institutional history. Strategy seems to be only on short term stock price. It's not the same company that was known for true expertise. A lot of that is gone.

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      5.0
      May 11, 2026
      Client service consultant ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance, competitive salaries

      Cons

      Busy peak season usually from Sept - March

      1.0
      Jun 9, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good support for new people managers were very helpful and always available

      Cons

      Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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