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      MetLife

      Engaged Employer

      MetLife reviews

      Legal Slavery - Claims Adjuster MetLife Employee Review

      2.0
      Jan 17, 2020
      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      401k, PTO, Annual bonus,

      Cons

      glass ceiling, favoritism, lies from management regarding promotions to unworthy candidates, poor communication with upper management. Work overload. No work/life balance. Focus on metrics with disregard for employee happiness. Forced daily overtime due to work load. forced nights and weekends. poor communication between departments. Poor opportunity for advancement as they will collude with selected employees resign so they may be immediately re-hired as "outside hires." It's simply smoke, mirrors, and lies at every turn.

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      5.0
      Apr 7, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      1.0
      Jun 9, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good support for new people managers were very helpful and always available

      Cons

      Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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