Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      MetLife

      Engaged Employer

      MetLife reviews

      Disability team leader x 20 years. - CSS MetLife Employee Review

      1.0
      Nov 24, 2017
      Css
      Recommend
      CEO approval
      Business Outlook

      Pros

      Initially was a great place to work and employees were empowered. ome may work at home partial days after a while.

      Cons

      Poor training since many who had experience either left due to the negative micromanaging environment, and hiring of management that have no experience other then how to be bossy. Unable to assist their team with general or detailed technical questions. Constant changes.

      Explore other reviews about MetLife

      5.0
      Apr 7, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      1.0
      Jun 9, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good support for new people managers were very helpful and always available

      Cons

      Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

      See reviews by: Helpful|Rating|Date|All
      Related searches: MetLife jobs | MetLife salaries | MetLife benefits | MetLife interviews | MetLife conversations
      MetLife reviewsMetLife CSS reviewsMetLife review