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      MetLife

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      MetLife reviews

      You can't fit a square peg in a round hole - Anonymous employee MetLife Employee Review

      3.0
      Nov 4, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people to work with other than the outsourcing departments to different non-English countries. Flexible work environment with increasingly better technology. Reputation within the industry.

      Cons

      MetLife try's to make a multi-faceted company fit into a narrow rabbit hole. They rest on the laurels of the MetLife brand and pay well below average, and the once generous bonuses are now gone. The corporate management is a political bull ring.

      avatar
      MetLife Response
      9y
      Thank you for taking the time to write this review. It's satisfying to know that you've experienced many of the positives MetLife has to offer during your time here. We appreciate the constructive feedback also. We're listening and will continue to identify areas we can improve on as a company.

      Explore other reviews about MetLife

      5.0
      Apr 7, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      1.0
      Jun 9, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good support for new people managers were very helpful and always available

      Cons

      Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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