The benefits package is the only thing keeping me here. - Anonymous employee MetLife Employee Review

2.0
Oct 12, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

MetLife overall has a great benefits package. The office is close to home. The people I work with are hard working people.

Cons

Be careful about the department you work in. Your happiness greatly depends on the leader of the individual orgnaization, and it greatly differs from one to the other. In the Sales, Group Benefit Sales orgnaization, it's a depressing place. Where under previous leadership we were appreciated, and happy, we are now unappreciated, and very unhappy. The leader told us, if we don't like it, then feel free to leave. Employees are viewed as disposable, even with 10+ years of service, and even though our job is a 2-3 year learning curve.

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5.0
May 11, 2026
Recommend
CEO approval
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Pros

Good work life balance, competitive salaries

Cons

Busy peak season usually from Sept - March

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good support for new people managers were very helpful and always available

Cons

Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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