First years were great, but atmosphere has gone downhill steadily since 2004. - Service Delivery Analyst Merck Employee Review

2.0
Dec 12, 2013
Recommend
CEO approval
Business Outlook

Pros

Some opportunities to work on interesting, challenging and/or innovative projects and technologies. Pay and benefits in IT area seem to be generous. A lot of work related to saving lives.

Cons

Extremely political environment. IT quality mostly destroyed by poorly thought out or carried out-sourced process. Lots of knowledge has been shown the door. Performance review process still follows bell-curve ranking method. Despite company merger occurring 5 years ago, people from 1 company still make 20-30% more than those from the other company.

Explore other reviews about Merck

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home (that may not always be a perk, but it is now for writers), choice of flexible hours (7 AM - 9 AM starting), friendly, helpful people, great bosses, people very interested in their jobs, plus a lot of educational benefits, you are trained on all aspects of Merck and your job.

Cons

I cannot think of any, though sometimes work from home has its drawbacks, because the employee doesn't get all the information that an onsite employee would.

4.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Over my tenure, I had the opportunity to work alongside highly talented and mission-driven colleagues dedicated to improving patient outcomes. The organization provided exposure to cross-functional collaboration, leadership development opportunities, and meaningful work supporting healthcare providers, patients, and community stakeholders. I appreciated the company's commitment to innovation, professional growth, and serving patients through scientific advancement.

Cons

Like many large organizations, priorities and organizational structures evolved over time, which occasionally created uncertainty and changes in responsibilities. Decision-making processes could sometimes be complex due to the size of the organization, and navigating multiple layers of stakeholders occasionally impacted speed and execution.

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