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      Mercer

      Part of Marsh

      Engaged Employer

      Mercer reviews

      A waste of time - Customer Service Representative Mercer Employee Review

      1.0
      May 10, 2011
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      decent hours, no weekends, decent pay, niceon in and clean environment, company was in a great location in Dallas Tx

      Cons

      worst training ever, unorganized, if you complain about anything while in training you will be let go, no training materials.

      Explore other reviews about Mercer

      5.0
      Jun 17, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great environment and leadership. Learned a lot.

      Cons

      A bit understaffed but improving.

      4.0
      Jun 19, 2026
      Workforce experience
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great exposure to different types of clients and projects

      Cons

      I was part of Leapgen so only con was that it was a startup vibe if you’re not into that

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