Management gets in the way - Human Capital Associate Mercer Employee Review

2.0
Feb 23, 2011
Recommend
CEO approval
Business Outlook

Pros

-Great opportunities for someone starting their career -Challenging, fast-paced environment -Talented colleagues -Excellent people and culture among younger/newer consultants -All the resources of a global consultancy

Cons

-Poor senior leadership; consistently makes shortsighted decisions that destroy morale and culture -People development is not a priority at Mercer -Partners/principals don't spend time developing others -Terrible communication from the top, especially on difficult decisions -Numbers (revenue, billable hours) are everything -Work is not strategic and gets very repetitive and mundane -Lack of thought leadership and innovation -A lot of corporate bureaucracy

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5.0
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Pros

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Cons

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1.0
May 4, 2026
Recommend
CEO approval
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Pros

paid well, honored sick leave and FMLA, reasonable benefits,

Cons

They don't actually pay bonuses, or at least not to new hires who fall through the cracks of team and project assignments - and they'll claim it's that person's fault with no way to change what's happening around them. Management supports discriminatory and bullying behavior regarding who gets billable work, who attends meetings and on-sites, etc. Mostly, men go and only younger or non-technical women. They had men present women's work as their own. If you protest too much, you're on the radar for life and anything you say can be misconstrued. You'll be told to not criticize or disparage coworkers, even though they all criticize you constantly.

1
avatar
Mercer Response
2d
Thank you for sharing your feedback. We take these concerns seriously and understand the importance of effective leadership. We are committed to creating a positive work environment and providing our colleagues with the support they need. We encourage you to reach out to your manager or HR partner to discuss your specific concerns further.
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