Vernon hills office - Patient Service Representative Mercer Employee Review

1.0
May 14, 2015
Recommend
CEO approval
Business Outlook

Pros

No pros to working with this company management sucks. Understaffed turnover rate is very high and they had the nerve to ask employees why is turnover high what a joke management is not approachable at all

Cons

If you want to move up in this company you have to nearly kiss the ground management walks on. All the employees are miserable

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5.0
May 31, 2026
Recommend
CEO approval
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Pros

People are friendly and helpful

Cons

Not a lot of career growth opportunities

1.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

paid well, honored sick leave and FMLA, reasonable benefits,

Cons

They don't actually pay bonuses, or at least not to new hires who fall through the cracks of team and project assignments - and they'll claim it's that person's fault with no way to change what's happening around them. Management supports discriminatory and bullying behavior regarding who gets billable work, who attends meetings and on-sites, etc. Mostly, men go and only younger or non-technical women. They had men present women's work as their own. If you protest too much, you're on the radar for life and anything you say can be misconstrued. You'll be told to not criticize or disparage coworkers, even though they all criticize you constantly.

1
avatar
Mercer Response
7h
Thank you for sharing your feedback. We take these concerns seriously and understand the importance of effective leadership. We are committed to creating a positive work environment and providing our colleagues with the support they need. We encourage you to reach out to your manager or HR partner to discuss your specific concerns further.
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