Average overall - nice people and friendly atmosphere but one to avoid if hoping to develop or progress in your career. - Investment Consultant Mercer Employee Review

3.0
Apr 25, 2021
Recommend
CEO approval
Business Outlook

Pros

- Friendly workforce in general - Work life balance is mostly manageable

Cons

- High turnover of mid level staff due to persistent mis-selling of roles. Most arrive to find they have taken a significant backwards step in their career. - Junior staff typically don’t stay long given most are overqualified for the admin work they are tasked with. Longer service tends to be in regional offices with fewer competitors locally. - Salary below market and influenced by myriad of other departments, from NY HQ down. - Business model and revenue likely to be threatened as technology and data advancements continue, could be left behind as competitors improve. Reliance on existing client base.

Explore other reviews about Mercer

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment and leadership. Learned a lot.

Cons

A bit understaffed but improving.

1.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

paid well, honored sick leave and FMLA, reasonable benefits,

Cons

They don't actually pay bonuses, or at least not to new hires who fall through the cracks of team and project assignments - and they'll claim it's that person's fault with no way to change what's happening around them. Management supports discriminatory and bullying behavior regarding who gets billable work, who attends meetings and on-sites, etc. Mostly, men go and only younger or non-technical women. They had men present women's work as their own. If you protest too much, you're on the radar for life and anything you say can be misconstrued. You'll be told to not criticize or disparage coworkers, even though they all criticize you constantly.

1
avatar
Mercer Response
2d
Thank you for sharing your feedback. We take these concerns seriously and understand the importance of effective leadership. We are committed to creating a positive work environment and providing our colleagues with the support they need. We encourage you to reach out to your manager or HR partner to discuss your specific concerns further.
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