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      Mercer

      Part of Marsh

      Engaged Employer

      Mercer reviews

      Awful place awful culture - Administration Service Representative Mercer Employee Review

      1.0
      Nov 4, 2019
      Administration service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      None, nothing positive about the office I worked in

      Cons

      Will halt career progression, if your face doesn't fit your input is worthless. Consistently lie to clients about every aspect of pensions administration.

      Explore other reviews about Mercer

      5.0
      Jun 21, 2026
      Principal
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay and benefits for employees

      Cons

      Work life balance is an issue at times

      3.0
      Jun 20, 2026
      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Trustworthy immediate colleagues -Good work/life balance and flexibility

      Cons

      -Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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