Great place to work if you like unreasonable workloads, no promotions/raises and discriminating office politics! - Senior Benefits Analyst Mercer Employee Review

1.0
Aug 31, 2013
Recommend
CEO approval
Business Outlook

Pros

- Great benefits, discounts and insurance - Nice big company name to include in your resume

Cons

- No promotions or raises in the last 3 years regardless of continuous high performance and goal achievement - Bonus pool is permanently underfunded but somehow, certain “favorites” will receive bonuses - Overworked (minimum work week exceeds 55 hours), highly stressed and underpaid - Hardworking and high performing individuals are discriminated against and eventually forced out or they leave because they are worked until they burn out - Management has a strong bias and double standards for their “favorites”. These “favorites” can escape with murder while others are readily crucified! - No employee recognition whatsoever; only those who are “favorites” will win recognition and promotions (despite the fact that they are incompetent and have not earned the recognition or promotion) - Office politics runs rampant but senior management is either clueless or turns a blind eye - Management team is unprofessional, disrespectful and lacks management skills, thus allowing for colleagues to be condescending and rude to each other; there are no professional courtesies or etiquette shown in the workplace - Toxic and unethical work environment with no teamwork, no knowledge sharing, no training and a workplace rife with conflict from being understaffed, extremely high staffing turnover, cut-throat competition, back-stabbing and office politics. Throwing people under the bus is common practice here - Incompetent management team who lacks industry knowledge and experience thus leading to poor management decision-making, poor client service and increased risks

Explore other reviews about Mercer

5.0
Mar 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong Network Experience with many industries

Cons

Lighter-touch conceptual learning rather than industry-specific mastery

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-Trustworthy immediate colleagues -Good work/life balance and flexibility

Cons

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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