Wonderful place to work 10 years ago. - Anonymous employee Mercer Employee Review

1.0
Jul 17, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great clients, some wonderful colleagues, interesting assignments if working on the "right" teams under the "right" leadership.

Cons

In recent years, the focus has changed from producing high quality information, to a focus on procedures that add time to the process and reduce quality. Slogans are posted on desks that say: "Don't let perfection get in the way of good enough." E&O issues are pushed under the rug. Clients will eventually catch on and Mercer's reputation will suffer. Those that care are worked to death while those that are just mediocre are somehow promoted. Leadership does anything but. It's a frustrating environment that is more like a sweatshop than a professional services firm.

Explore other reviews about Mercer

5.0
Mar 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong Network Experience with many industries

Cons

Lighter-touch conceptual learning rather than industry-specific mastery

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-Trustworthy immediate colleagues -Good work/life balance and flexibility

Cons

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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