Complex, confused and inept - Key Role Mercer Employee Review

2.0
Sep 7, 2017
Recommend
CEO approval
Business Outlook

Pros

You rely on the good people immediately around you to get you through the day.

Cons

Leadership is constantly reorganizing things with the same exact outcomes = middling to no change in business results and a need to change it up again next year. We've had a remarkable succession of US-level leaders who don't seem to know their rear-ends from their elbows. You can sit on three calls in the same day led by three different leaders who are presumably part of the same executive team and hear very different and often conflicting messages. Leadership calls are consistently obtuse and insensitive. The same three people feel obligated to ask questions or make comments because no one else will. But leadership doesn't get it and/or don't care - they blindly plow on, promising: "this time it will be different!"

Explore other reviews about Mercer

5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

People are friendly and helpful

Cons

Not a lot of career growth opportunities

1.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

paid well, honored sick leave and FMLA, reasonable benefits,

Cons

They don't actually pay bonuses, or at least not to new hires who fall through the cracks of team and project assignments - and they'll claim it's that person's fault with no way to change what's happening around them. Management supports discriminatory and bullying behavior regarding who gets billable work, who attends meetings and on-sites, etc. Mostly, men go and only younger or non-technical women. They had men present women's work as their own. If you protest too much, you're on the radar for life and anything you say can be misconstrued. You'll be told to not criticize or disparage coworkers, even though they all criticize you constantly.

1
See reviews by: Helpful|Rating|Date|All