Great people; not so great upper management. - Senior Administrative Assistant Mercer Employee Review

2.0
Feb 22, 2012
Recommend
CEO approval
Business Outlook

Pros

Terrific benefits - medical, dental, vision, 401k.

Cons

Forced ratings, low raises and no bonuses for admins, outdated technology (Microsoft 2003); high ratio of consultants to admins

Explore other reviews about Mercer

5.0
Mar 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong Network Experience with many industries

Cons

Lighter-touch conceptual learning rather than industry-specific mastery

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote flexibility, which is nice.

Cons

You will not get a raise and if you do, it'll be 1%. Managers will not help you with escalating issues, you're on your own. It'll be blamed on you. You'll work so much overtime you won't have a social life.

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