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      Mercedes-Benz Group

      Engaged Employer

      Mercedes-Benz Group reviews

      Mercedes-Benz CAC - Customer Service Representative Mercedes-Benz Group Employee Review

      3.0
      Feb 8, 2016
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Colleagues are great, enjoyable location (Maastricht, NL)

      Cons

      Rigid management structure, zero progression possible without multiple language skills, pay progression is slow and high tax rates in Netherlands.

      Explore other reviews about Mercedes-Benz Group

      5.0
      Jun 3, 2026
      Market intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are great and helpful

      Cons

      Location is away from city

      3.0
      May 12, 2026
      Internal auditor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive local management, reasonable work/life balance.

      Cons

      No consideration for country-specific work procedures, cultures, etc. from headquarters in Germany. Excess headcount problems in Germany are being resolved by workforce reduction in the US and other global locations.

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