Fun place to work. Great products. Pay could be better. - Inside Sales Representative Meraki Employee Review

4.0
Feb 28, 2013
Recommend
CEO approval
Business Outlook

Pros

The products are well received in the marketplace. The people here are fun and generally nice people. I really like my co-workers, even though we are growing so quickly I no longer know everyone's names. You get free snacks and lunch. No dress code Cisco acquisition has resulted in lots of inbound customer/reseller interest.

Cons

They hire sales reps with very little experience, and don't seem to place a high value on experienced reps. This is disappointing and a little insulting, since I take my profession very seriously. But if feels like management thinks that someone 1-2 years out of college can do just about the same job as someone that has 5-10 years of experience. I think its more of a ploy to pay lower salaries. Some other reviewers have said that the culture here is toxic. Although I respect their opinion, I have to strongly disagree. This has been one of the most fun work environments I've been part of. I am not a frat brother/sorority sister, and I treat people with respect, inside and outside of work. I do take a little offense to some of these allegations. To claim that in isolated incidents, someone has said something inappropriate to you is one thing. But to paint the entire company in that light is not only grossly exaggerated, it offends me because it is not an accurate representation of how I conduct myself here at Meraki. I have worked at start-ups and large corporations alike, and they are very different working environments usually. If you'd like a quiet place to work with little social interaction between employees, there are places like HP, Oracle, etc... that might be a better fit than Meraki.

Explore other reviews about Meraki

5.0
Dec 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Structured nice team professional team

Cons

None it was all good

4.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

If you are early in career or transitioning, the NSE role is great way to get your feet wet with networking. You have opportunities to learn more in other IT domains as well but not as intensely. When you are off, you are off. No being on call. There are tons of resources and opportunity for you to train and learn. The benefits are some of the best. If you work near a Meraki office, take the opportunity to go, it is worth it. The San Franciso office is the best. There is plenty of documentation public and internal facing. There is a process for handling cases that have no documentation which is very nice. You are not alone on this job ever.

Cons

Being an NSE day to day can become tedious. Most customers are fine, but you will eventually run into one that is difficult to work with. Everything is based on your stats like talk time and customer satisfaction which can be problematic at times. I left because there were no opportunities to move on to a different role. Cisco proper is pulling in the reigns tightly on Meraki, so the culture is changing not for the better. Being in the call queue all day can be tedious especially when it gets backed up and you do not get your scheduled down time. In the US you will have to work weekends occasionally unless you get someone to cover which is becoming harder and harder due to change in overtime policies.

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