Best Place to work in Ireland - Lead Software Development Engineer In Test (SDET) Mastercard Employee Review

5.0
Apr 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Good salary package. Outstanding benefits package, for whole family fully paid by the company. Challenging work. Good opportunities to engage in important tasks. Good job is recognized. Easy to get in touch with people many levels above you. People treat you with decency and respect, no matter you age, gender, race, religion, etc. Full Time Employees are at the heart of the company. During the pandemic they did all they could to help with our wellbeing, from health seminars and yoga classes, to extra benefits, great flexibility for those working from home with kids around, managers are very supportive, some extra different kinds of day off for parents or related to Covid-19. Global company, opportunities to work with people from all around the globe.

Cons

Some processes are too bureaucratic and may require too much time to get it approved (like getting a software approved for use). It takes weeks to get accesses you need (I fully understand why they manage so close accesses, for security and compliance purposes, but after everything is approved it still takes too much time to get it done). Some IT Teams are separated from the Programs, and there are too many of those (almost one for each tool), so sometimes you will find yourself requesting help from some team and hearing a few days later it's not their responsibility and you have to try another group, so you may lose days just to find who can do it. DevOps team thinks everyone knows DevOps, so their responses are short and lack information, they are helpful when they need to do something, but when you expect information from them you may get none, they should understand other IT professionals have other skills and don't know to work with their softwares and tools. As an enterprise company you can expect that some things may take a long time to happen, like moving to newer technologies (of course, big company, too many things already made and working fine, a lot of integrations, of lot of things involved)

Explore other reviews about Mastercard

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

People are highly intelligent and things seem to operate efficiently

Cons

Large ship so changes are hard to make

4.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Mastercard does a great job fostering an inclusive and supportive environment. There are genuinely good people throughout the organization, and leadership often invests in employee engagement through events, recognition, and culture-building initiatives. I enjoyed many of the relationships I built while working there, and there are teams that truly care about collaboration and supporting one another.

Cons

Compensation at the director level did not feel competitive compared to the level of responsibility expected. Career advancement can also be extremely challenging due to how top-heavy the organization is with senior leadership roles. There are a large number of Senior Vice Presidents, sometimes without clear scope or experience aligned to the title, which creates limited room for high-performing employees to grow. At times, it felt like senior leaders were being hired primarily to manage or communicate with other senior leaders, rather than drive meaningful operational impact. In product and go-to-market roles especially, priorities are often heavily driven by funding decisions. It can be frustrating when projects suddenly shift in importance or remain underfunded for long periods of time while awaiting senior leadership review. This sometimes leaves highly talented employees in limbo, unable to move initiatives forward despite strong momentum or market opportunity. The organization can also be very comfortable with the status quo, which creates a slower pace that many employees seem accustomed to. For people who are highly motivated and eager to drive change, it can feel difficult to navigate the number of roadblocks and layers of approval required to move initiatives forward.

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