There is no company that treats its employees worse - Business Leader Mastercard Employee Review

1.0
Mar 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Great brand, good to have on your resume

Cons

I have been with this company for years. This company changed from the best place to work at to the worse place within last 10 years, especially withing last 3 years. Facts about working environment: 1. "Clear desk policy" You supposed to lock all of your papers in drawers before you leave. If you leave something on the table that you get warning, after 3 warnings your are fired 2. Health insurance is very expensive with very low coverage and huge deductible that you need to pay before anything will be covered. Company covers only 50% of price vs 70-80% as other companies do. 3. There is no free coffee/tea stations in main building. If you need a drink you had to buy from the stations that sell drinks. 4. Cafeteria is very expensive and you can only use MasterCard to purchase anything, no cash or other cards accepted. Guests or interviewed people who come for the entire day often are unable to eat. 5. Business attire policy. If you want to wear jeans on Fridays, than you have to pay $40 for a month ( 4 -5 Fridays). 6. Company no more has any holiday’s parties, including Christmas because it is expensive. 7. All printers said on double side printing in b/w. Its very annoying to change setting each time toy need to have one side printing. 8. Everybody needs to work in the office regardless of weather conditions. HR send out a letter saying that if you want to stay at work while bad snowfall that you have to take a day off. 9. You cannot buy any expansive office supplies or working tools because everything should be cheap. If you really need something, you should buy it yourself. 10. There is a company gym facilities, you have to pay $25 a month. 11. Lost badge- $25 11. Everybody works on old heavy Dell computers. 12. There are very strict subordination policies in terms of what you can do and cannot depending on your level Recently MC moved all US employees in a different building across the street. Half of the floor is now occupied while another half is under heavy construction. People who sit next to construction should every day smell dust, chemicals and work while hearing drilling, sawing and screwing. People complained about working conditions, health issuers and destructive noise. No HR or higher management tried to resolve the issue. None of the top managers sit next to construction at this moment.

Explore other reviews about Mastercard

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Technically strong and work culture is good

Cons

interview process is long , no issues

4.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Mastercard does a great job fostering an inclusive and supportive environment. There are genuinely good people throughout the organization, and leadership often invests in employee engagement through events, recognition, and culture-building initiatives. I enjoyed many of the relationships I built while working there, and there are teams that truly care about collaboration and supporting one another.

Cons

Compensation at the director level did not feel competitive compared to the level of responsibility expected. Career advancement can also be extremely challenging due to how top-heavy the organization is with senior leadership roles. There are a large number of Senior Vice Presidents, sometimes without clear scope or experience aligned to the title, which creates limited room for high-performing employees to grow. At times, it felt like senior leaders were being hired primarily to manage or communicate with other senior leaders, rather than drive meaningful operational impact. In product and go-to-market roles especially, priorities are often heavily driven by funding decisions. It can be frustrating when projects suddenly shift in importance or remain underfunded for long periods of time while awaiting senior leadership review. This sometimes leaves highly talented employees in limbo, unable to move initiatives forward despite strong momentum or market opportunity. The organization can also be very comfortable with the status quo, which creates a slower pace that many employees seem accustomed to. For people who are highly motivated and eager to drive change, it can feel difficult to navigate the number of roadblocks and layers of approval required to move initiatives forward.

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