Has potential but senior leadership is terrible - Store Manager Marshalls Employee Review

1.0
Jan 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Large company Growth opportunities Thriving business in a recession or economic downturn

Cons

Senior leadership is not engaged with the store teams. Promises that are made are not kept or followed through on. Disconnect between work life balance and how the company helps manage the work load. Hostile demeaning environment Lack of development around competencies and how it can impact the business and a leaders career No positive feedback

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5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible scheduling that works well for students

Cons

dealing with difficult during holiday peak seasons

3.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The work is the same every day (at least for janitors), and you don't have many surprises. In my experience, there is a lot of leeway for who does what as long as it gets done. I don't personally mind helping out in all departments after I am done cleaning. Current store manager (not asms) is very nice and understanding.

Cons

The management (Assistant managers in my experience) is at each other's throats to be the best out there and suck up to the district manager. The pressure to coerce customers into buying into the TJX card is a bit much. It all trickles down to the front end, which then causes everyone to be unhappy. Compensation is low and raises are based on company loyalty first, then your efficiency.

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