Fantastic Experience for someone who Hates working Retail! - Sales Associate Marshalls Employee Review

4.0
Mar 16, 2014
Recommend
CEO approval
Business Outlook

Pros

Great Manager who focused on making Store the best Great Co-workers and managers Wonderful experience being trained in all areas Felt like Family Able to Focus on Customer Service Store ran like a well oiled machine when everyone worked together Great deals on quality items (come on, it's Marshalls!)

Cons

Manager could have approached confrontation of employees with more sensitivity and dealt with poor attitudes better Pressing to provide better customer service, than pushing credit card applications Better discounts and more hiring from within.

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5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible scheduling that works well for students

Cons

dealing with difficult during holiday peak seasons

3.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The work is the same every day (at least for janitors), and you don't have many surprises. In my experience, there is a lot of leeway for who does what as long as it gets done. I don't personally mind helping out in all departments after I am done cleaning. Current store manager (not asms) is very nice and understanding.

Cons

The management (Assistant managers in my experience) is at each other's throats to be the best out there and suck up to the district manager. The pressure to coerce customers into buying into the TJX card is a bit much. It all trickles down to the front end, which then causes everyone to be unhappy. Compensation is low and raises are based on company loyalty first, then your efficiency.

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