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      Marshalls

      Engaged Employer

      Marshalls reviews

      Loved the hours, hated the pay and being over-worked. - Customer Service Marshalls Employee Review

      4.0
      Feb 6, 2013
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co-workers Easy to get extra hours Overall I liked being able to work with many of my coworkers and managers. The hours were always great and they always asked me to work more. I also loved those customers that come back and are really happy to see you and remember you and give you positive feedback.

      Cons

      Always pushing for TJX Rewards The insane customers who constantly think you're stupid enough to take used merchandise Scammers trying to make difficult returns Raises are only cents more than you used to make I hated having to ask all customers for a TJX Reward card and having scammers make returns.

      Explore other reviews about Marshalls

      5.0
      Oct 6, 2025
      Retail sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work Love the people

      Cons

      I Honestly loved working here

      3.0
      May 22, 2026
      Cleaning associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The work is the same every day (at least for janitors), and you don't have many surprises. In my experience, there is a lot of leeway for who does what as long as it gets done. I don't personally mind helping out in all departments after I am done cleaning. Current store manager (not asms) is very nice and understanding.

      Cons

      The management (Assistant managers in my experience) is at each other's throats to be the best out there and suck up to the district manager. The pressure to coerce customers into buying into the TJX card is a bit much. It all trickles down to the front end, which then causes everyone to be unhappy. Compensation is low and raises are based on company loyalty first, then your efficiency.

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