Unrelentantly Demanding Low Pay Subpar Management Unrealistic Expectations - Key Carrier/Merchandise Coordinator Marshalls Employee Review

2.0
Oct 15, 2012
Recommend
CEO approval
Business Outlook

Pros

Name brands for less. Good prices

Cons

Low wages, full-time hours are considered 30-35hrs per week to include nights and weekends. Minimal training, yet high expectations. Managers have very little or no communication skills. Always try to promote a positive work environment, but managers live little room to foster this with high demands, no positive reinforcement and mediocre salaries and wages.

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5.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great communication, teamwork, and organization

Cons

Strict work environment and hours

3.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The work is the same every day (at least for janitors), and you don't have many surprises. In my experience, there is a lot of leeway for who does what as long as it gets done. I don't personally mind helping out in all departments after I am done cleaning. Current store manager (not asms) is very nice and understanding.

Cons

The management (Assistant managers in my experience) is at each other's throats to be the best out there and suck up to the district manager. The pressure to coerce customers into buying into the TJX card is a bit much. It all trickles down to the front end, which then causes everyone to be unhappy. Compensation is low and raises are based on company loyalty first, then your efficiency.

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