Good in the beginning, awful after "so called" transformation - Recruiter Marsh Employee Review

1.0
Jun 27, 2014
Recommend
CEO approval
Business Outlook

Pros

In major markets, it is good to have this company on your resume. In smaller markets, companies don't know who we are.

Cons

Outsourcing many functions to India or moving functions to cheaper parts of the country. This only saves money up front but the loss of knowledge and good talent is more expensive. They need to quit letting people with knowledge leave only to hire replacements that do not know what they are doing. Specifically to Recruiting, managers need to quit accusing and blaming people with false and inaccurate information. If you are looking to Recruit, this is not good environment to work in presently. Heavily overworked and understaffed employees. There is no real advancement for anyone in Recruiting.

Explore other reviews about Marsh

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing people and culture. Opportunity for growth is great.

Cons

Understaffed for support. Offshoring support isn’t great.

5.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive and collaborative marketing leadership team. Leadership welcomed new ideas and outside perspectives. Clear direction from leadership, modern NYC office, and strong investment in marketing operations, technology, and innovation. I had the opportunity to meet with John Doyle several times. He always came across as decisive, approachable, and genuinely passionate about the business and its people. That tone carried through much of the leadership culture. I also enjoyed working for John Jones. He was a strong leader who set clear objectives, communicated priorities well, and created realistic expectations for the team. That clarity helped the organization stay focused while still encouraging innovation and new ideas.

Cons

Like many large enterprise organizations, decision-making could move slowly at times due to the matrixed structure and number of stakeholders involved across business units.

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Marsh Response
6d
Thank you for sharing your experience at Marsh. We agree that our colleagues make us who we are, and we are committed to providing an environment where people be their best and thrive.
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