TERRIBLE!!! - Territory Sales Manager Mars Employee Review

1.0
Sep 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Pay, company car, free chocolate

Cons

My experience with Mars was absolutely terrible. I was misled about the position from the beginning. I was told it was a SALES position. Day one in training comes along and it is actually 100% manual labor, it is NOT sales. I repeat, it is NOT sales. I was in the Walmart division, so all day I would go to 4 stores and drag 300 lb pallets on a pallet jack and hound managers to let me drop them on the floor. You also get endcaps and have to empty all of the merchandise off of them and find where they go on the shelf and stock it before you can do anything. Then you put your heavy (40-67 lbs) boxes of candy on the shelves. The "sales" involved is basically just asking the ignorant walmart managers if you can put your candy out on the floor. Other than that, all you do is drive. No sales or brain-work is involved.

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3.0
Jan 2, 2026
Recommend
CEO approval
Business Outlook

Pros

- Company car (fuel card, insurance, etc) - Good benefits - Great brand exposure/understanding of CPG sales at the retail level - Annual sales meeting is fun, but exhausting - Simple job

Cons

- Micromanaged by leadership (EVERYTHING is tracked) - Extremely repetitive work (not much freedom in creating your schedule, same tasks over and over, etc.) - Dealing with retail management. If you don't have respectful store managers, good luck. A lot of your KPI's are out of your control and your experience relies on your store. - As DOZENS of other people have said, this is a merchandising job - not sales. You are responsible for placing product on the sales floor after consulting with the store (basically asking management who only views you as free manual labor). There is no commission/incentive for producing positive results. - SEASONS: this is the reason why you have this job if you're working with the Walmart channel. You have unrealistic expectations set from leadership to pack out hundreds of heavy cases of candy each holiday season after begging store management for space to place it. Most of the stores' back rooms are a complete mess and a lot of your product is inaccessible. Long days are expected with no additional pay. - Work/life balance: It is frowned upon to work the bare minimum of 40 hours/week. Your stores get backed up while you're on PTO. Overall: an okay role This isn't a bad job by any means, you just need to know what the role entails before taking this job. You need to relocate for any future opportunities within the company.

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Mars Response
5mo
Thank you for taking the time to write your review. We’re sorry to hear your experience with us has not been positive. We aim to support our Associates in every way throughout their time with us and are committed to their wellbeing and development. Please reach out to the independent, confidential team at ombudsman@effem.com, and we look forward to discussing this further.
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