5.0
Jan 23, 2016
Current employee, more than 10 years
Bethesda, MD
Recommend
CEO approval
Business Outlook
Pros
Great culture with purpose beyond just profit. CEO has managed to add innovation focus without losing the warmth of the culture. People management is big focus. Hotel discounts are awesome.
Cons
Leadership has become over-fixated on Millennials, leaving the Gen X workforce (half of HQ) feeling pushed aside. Yes, we need to look to the future but also need to motivate the associates we have today and serve the guests we have today.