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Marriott International

Engaged Employer

Flexible, yet inconsistant. - Guest Services Marriott International Employee Review

2.0
Jan 26, 2011
Recommend
CEO approval
Business Outlook

Pros

You get a great associate room rate, the enviornment is friendly, not so uptight.

Cons

Poor managment, inconsistancies with work requirements, lack of communication amongst ALL staff, minimal benefits after 1 year. Time accrued at other franchise marriotts is not counted, you start from zero.

Explore other reviews about Marriott International

5.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and internal promotions

Cons

Have to change hotels to move up

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team environment with opportunities to learn hotel operations. The work is generally independent, management trusts employees to handle responsibilities, and the employee travel discounts are an excellent benefit.

Cons

Overnight shifts can be challenging, staffing can occasionally be limited, and balancing guest service with audit responsibilities during busy nights can become stressful.

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