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Marriott International

Engaged Employer

Used to be great, but not so much anymore - At Your Service Agent-Front Desk Marriott International Employee Review

2.0
Aug 24, 2010
Recommend
CEO approval
Business Outlook

Pros

-Very good hotel discount more than 50% off -Excellent benefits -able to use workout facility, if the property has one for free -cheap meals available everyday, although you probably won't want to eat it

Cons

-Nothing is consitant-everything depends on management, if you have a good manager you'll have a good experience, if you have a micro-manager you'll have a bad experience -work every weekend and most holidays for $10.25 an hour -No time and half for holidays, however you get paid for the holiday, but so does the people who are off, so there is no incentive for working on the holiday -Guest encounters are becoming too rehearsed, what happend to just being warm and hospitable and making the guest feel like they are at their "home away from home"?

Explore other reviews about Marriott International

5.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits 4 day work week

Cons

Low pay Long hours Support

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture Lots of hotels to use your discount Lots of room for growth Free rooms for life with 25 years of service

Cons

Does not pay as well They require you to leave and come back to get a big pay bump but then you lose your years of service

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