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Marriott International

Engaged Employer

Just fooling people and telling stories - Customer Care Marriott International Employee Review

1.0
Nov 13, 2013
Recommend
CEO approval
Business Outlook

Pros

Good benefits, cheap 5 star hotels stays, good colleagues

Cons

Bullying and aggressivity allowed and done without punishment by executive management, complaints about executive management are just deleted or ignored, expressing opinions leads to disciplinary, no prospect to advance unless you´re one of their national or you lick butts, too much politics and too many lies, too many chiefs, very ignorant and sad environment, I´ve seen so many people getting a nervous breakdown and crying, even the GM herself can get mean like in primary school, there were times where 10% of the employees resigned in one single week, even in one department of 7 people where they had 6 managers over 2 years, after the new manager felt he couldn't cope with them knowing more than him,he bullied them and 6 people resigned within one year....all departments are just the same there...people were congratulating each other once they know they will be leaving....associate surveys are hidden and don't lead to any changes and managers have a go with people simply to push them to leave...professionalism and manners of executive management are rather low level......and it goes on and on and on, an article in a local paper was even written about the mess in that place.....just do your self a favour and stay away!

Explore other reviews about Marriott International

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Quite flexible work, good money. You still get the benefits.

Cons

Quite disposable. Less pay compared the work

3.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Department is great! Hours are flexible with respect to workload. Career growth at the company is outstanding as long as you show dedication and commitment to the role.

Cons

"Full time" hourly employees face cuts during off seasons which makes the job posting information about full time hours unclear and is only addressed after the hiring process concludes during orientation and is not highlighted and often quickly discussed to stream light on the perks that do not calculate the negative impact on the factors left out after the fact.

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