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Marriott International

Engaged Employer

Not a healthy place in the current environment - Anonymous employee Marriott International Employee Review

2.0
Jun 4, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Focus on innovation - they are becoming a hospitality tech company focused on customer experience. Some of the people are nice, smart, and effective. Hotel discounts for associates.

Cons

Once Marriott bought Starwood, those coming from Starwood have been given priority for jobs over incumbent Marriott employees ("associates"). With the reorganization as the company integrates both, many original Marriott associates have been let go in multiple rounds of layoffs. Original business units have been in chaos as they seek to staff positions empty by those they released. Need to plan more effectively. In addition, some of the internal organizations do not get along and compete with one another which can lead to issues for associates. This is a political environment. Network matters. There are also many consultants running around - the culture from the big consulting firms has permeated the company leading to focus on data driven results as opposed to quality in people.

Explore other reviews about Marriott International

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible for college student hr

Cons

Dealing with irate customers but part of job

3.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Large building with many great people you will work alongside and who are very helpful.

Cons

Differences of treatment between workers with the hotel and contracted workers felt wrong. Paid hourly but was expected to respond to emails and calls outside of working hours on occasion. Unrealistic expectations from management regarding reviews given the state of the rooms and facilities.

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