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      MED-EL

      Engaged Employer

      MED-EL reviews

      Culture - Customer Service Representative (CSR) MED-EL Employee Review

      3.0
      Jan 26, 2024
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid structure offers flexibility and saves on commute and gas bill.

      Cons

      Small size company with a high turnover in the customer service department, Management is very cut and dry and does not care much, Family benefits are outrageously expensive. This company does not value good employees..

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      5.0
      Apr 27, 2025
      Administrative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly people, challenging work, important mission. US headquarters is a beautiful building. Dedicated teams/departments working together to bring hearing to hearing-impaired adults and children through advanced technology. Management cares about the company culture.

      Cons

      No real downside to working here. Compensation and benefits for the geographical area are competitive, but could be a bit better.

      4.0
      Apr 8, 2026
      Reimbursement specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits offered were great.

      Cons

      You only get paid once a month

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