Mismanagement - Customer Service Representative MAERSK Employee Review

2.0
Jul 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Good starting salary and learning ground for shipping.

Cons

Opportunity to progress is very narrow and those who are getting promoted are the ones who do not know the work and not doing anything. Management in the cluster do not see the value of the people from the countries within their jurisdiction as they only listen to the country/department managers eventhough the department managers are the ones who are violating the core values of the company. People are being hired without aptitude test just because the manager who brings them in are either related to them or their friends. Too much politics and bureaucracy. Systems are very complicated and sometimes do not work. Working environment is very frustrating. System of performance appraisal, salary increase and bonus sucks.

Explore other reviews about MAERSK

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Beautiful workflow . Easy understanding. great environment.

Cons

Lmao no ac ventilated rooms because of product

2.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

I used to love working here. I love the people I work with. The level of clients we get to work with is great. National, International brands.

Cons

Frequent reorganizations, salaries are not even keeping up with inflation (which is not a "merit" increase, additional responsibilities for no additional compensation, frequent layoffs and offshoring. When layoffs occur, there are always several positions / responsibilities that are not backfilled and no longer owned by anyone. Changing work from home / hybrid / full time back in office policies continue to change. Employees no longer trust the leadership. There is no stability. There is no incentive to do great work. It has not been valued.

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