Global company with professional environment, but pay could improve - Senior Customer Experience Agent MAERSK Employee Review

3.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Global company & professional environment

Cons

Compensation may not always feel competitive enough

Explore other reviews about MAERSK

5.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility and highly skilled industry

Cons

If you want to grow most likely need to move a road

2.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

I used to love working here. I love the people I work with. The level of clients we get to work with is great. National, International brands.

Cons

Frequent reorganizations, salaries are not even keeping up with inflation (which is not a "merit" increase, additional responsibilities for no additional compensation, frequent layoffs and offshoring. When layoffs occur, there are always several positions / responsibilities that are not backfilled and no longer owned by anyone. Changing work from home / hybrid / full time back in office policies continue to change. Employees no longer trust the leadership. There is no stability. There is no incentive to do great work. It has not been valued.

2
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