Great customer service values, Disappointing "Family" values. - Support Manager MAA Employee Review

1.0
May 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Excellent training program. Great bonuses,awesome budgets for Resident events.

Cons

Upper management holds you back and keeps you in your same place because you are good at our job. Sad, my property manager was so concerned with politics she was constantly reminiscing about her college fraternity.

Explore other reviews about MAA

5.0
Mar 31, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very stable and good leadership

Cons

Work life balance and compensation

4.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

set schedule accommodating pto commissions great

Cons

keep making it harder to get bonuses management is disconnected from leasing leaning to heavily into AI to replace staff

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