Part-time at Lush Cosmetics Malaysia - Sales Associate Lush Employee Review

4.0
May 7, 2024
Recommend
CEO approval
Business Outlook

Pros

I worked there during my semester break, and I can recommend it for students looking for part-time jobs. I thought it was fun and I really enjoyed the diverse group of people in the workplace. Everyone was accepting and indiscriminate. I was lucky to have worked with coworkers who were like-minded and I made friends there. Part of the job is talking to engage the customers in conversations about the products and that has pulled me out of my shell even outside of work. Even as an introvert, I am more likely to approach people for conversations now because of 'exposure therapy' that was customer service. Plus, you always come home smelling like the Lush store. If you ride public transportation home back from work, I can guarantee you will be the best smelling person there.

Cons

As with any retail jobs, you would be working on your feet and it does get tiring standing up all day. We were not allowed to sit during shifts and part timers only get a 15 minute break during their whole shift. The environment can be very corporate when the managers and higher-ups push employees to meet the sales target.

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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