The worst employer ever - Sales Ambassador Lush Employee Review

1.0
Mar 30, 2024
Recommend
CEO approval
Business Outlook

Pros

- Good working ambience - Adequate staffs training - Fun

Cons

-Lack of transparency related fo staffs' salaries and benefits - poor communication between HR team and operational staffs ( failed to notify on new salary cycle change) - Pay salaries late ( at the end of next month) - Cannot solat during working hrs -Very calculative

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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