Good pay in the retail sector - Sales Associate Lush Employee Review

4.0
Feb 21, 2024
Recommend
CEO approval
Business Outlook

Pros

At the time was the best paid job on the high street Nurtures internal development Fun work environment and great colleagues Lots of freebees and good staff discount Every person I met from head office was so incredibly nice

Cons

You feel annoying doing the job Not super considerate of people with neurodivergency who would prefer not to be spoken to in store Management change can really impact your role in store Glitter will haunt you

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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