Freebies only take you so far - Anonymous employee Lush Employee Review

2.0
Jun 12, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I suddenly smelled great and my family smelled great. Got to pretend that I was working at an environmentally sound company.

Cons

Promised 24 hours/ week to start to quickly move up to full time. No one in the store got full time hours and most got less than 10 hours. Shifts change day of without notice. Non scientific bs the store spews. Favouritism: people who have been there 2 weeks given promotions over those who have been there ove r2 years

Explore other reviews about Lush

5.0
Dec 23, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great management Company cares about employees Employee discount Lenient

Cons

I’ve tried to think of some, and I don’t think I have any cons

1.0
May 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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