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      Lush

      Engaged Employer

      Lush reviews

      Life at Lush - Store Manager and Location Scout Lush Employee Review

      5.0
      Jun 6, 2015
      Store manager and location scout
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working in Lush requires me to make excellent use of my communication and sales skills. The company is renowned for its friendly and knowledgeable staff who embody the company´s values. At its core, this is a sales role, and it is crucial at all times to be aware of, and reaching and exceeding, targets, while maintaining the warm and welcoming store atmosphere. As floor manager, it is also my responsibility to ensure that my staff work to these high standards. Part of my role at Lush has been to curate the store´s online profile, managing its social media presence and using this sphere to reach and engage with new customers.

      Cons

      Sometimes the company forgets about humans when they are busy thinking about animal welfare.

      Explore other reviews about Lush

      5.0
      Dec 23, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great management Company cares about employees Employee discount Lenient

      Cons

      I’ve tried to think of some, and I don’t think I have any cons

      1.0
      May 25, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Discounts, we got 50% off of most items

      Cons

      Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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