Amazing, life changing experience. - Store Manager Lush Employee Review

4.0
May 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Wonderful, open minded, progressive environment. If you fit the Lush dynamic it can literally become a way of life as well as a job.

Cons

For all of the amazing campaigns that Lush run to support animal welfare, the environment and human rights, financially, the remuneration for their own people is disappointing to say the least. I loved my job and made some life long friends and learnt so much and it broke my heart to leave, but I literally couldn't afford to stay if I ever wanted to save for my pension or buy a house and I had to think about my future prospects. Millions of pounds are regularly spent on fun, but unnecessarily elaborate managers meetings. If they invested even a little of that capital into their people instead, their retention rate would be exceptional.

Explore other reviews about Lush

5.0
Dec 23, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great management Company cares about employees Employee discount Lenient

Cons

I’ve tried to think of some, and I don’t think I have any cons

1.0
May 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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