Fun in the shops but poisonous behind the scenes - Anonymous employee Lush Employee Review

2.0
Feb 25, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The job can be fun in store. There is staff discount and lots of activity so it's not as boring as other retail jobs.

Cons

Paid less than other similar jobs (on all levels). When you see what a culture of bullying and lies is behind the scenes you feel like an idiot for believing it's an "ethical" business. The company is run on fear and paranoia and you are not allowed to have a private life. You have to worship Mark and you have no strong career prospects unless you are a member of the family.

Explore other reviews about Lush

5.0
Dec 23, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great management Company cares about employees Employee discount Lenient

Cons

I’ve tried to think of some, and I don’t think I have any cons

1.0
May 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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