Team was great but management was nowhere to be seen - Customer Service Representative Lush Employee Review

3.0
Feb 5, 2018
Recommend
CEO approval
Business Outlook

Pros

Ethically produced products, training information was widely available, great discounts, great team, easy to work with policies, generally fun working environment.

Cons

Store manager was always complaining about how stressed they were and openly spoke about how they don't use the products. Over Christmas the store manager was often not in store and left a lot of work to the assistant manager (who was fantastic, but that is beside the point).

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent benefits Great discounts on items(50% off) Amazing diversity and inclusion Great values and culture

Cons

Not many opportunities for advancement

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