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      Lush

      Engaged Employer

      Lush reviews

      Interesting and varied - Sales Assistant Lush Employee Review

      4.0
      Oct 23, 2025
      Sales assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall supportive environment, very hands on, encouraged to learn as much about the ingredients as possible and lots of opportunities for self development. Lots more interaction with kids than I realised when I started.

      Cons

      Management style is definitely changing post-covid and is more business focused than before, still, I believe, enjoyable compared to other retailers but it has definitely shifted and a lot of longer term employees are struggling a bit with the shift. If you have experience elsewhere I don't think this should be offputting tho tbh.

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      5.0
      Dec 23, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great management Company cares about employees Employee discount Lenient

      Cons

      I’ve tried to think of some, and I don’t think I have any cons

      1.0
      May 25, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Discounts, we got 50% off of most items

      Cons

      Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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