May 19, 2025
Luno Response
1yHi there,
Thank you for taking the time to leave such a detailed and positive review — and for your continued dedication over the years. We’re really pleased to hear that our remote-first approach and flexible working options are having a positive impact on your work-life balance. Creating an environment where Lunauts can thrive personally and professionally remains one of our top priorities.
We also appreciate your recognition of our compensation and benefits — and your candid feedback around delivery pressures and management visibility. The crypto industry moves quickly, especially when external regulations evolve, and we know that can create high-pressure periods. We’re actively working to improve communication and planning to support teams during those times, and feedback like yours is incredibly valuable in that journey.
Thanks again for being part of Luno, and for helping us build a better way to work.
Warm regards,
The Luno Team